Digital signature service DocuSign hacked and email addresses stolen

Posted on 16-05-2017 , by: admin , in , 0 Comments

Digital signature service DocuSign said Monday that an unnamed third-party had got access to email addresses of its users after hacking into its systems.

The hackers gained temporary access to a peripheral sub-system for communicating service-related announcements to users through email, the company said. It confirmed after what it described as a complete forensic analysis that only email addresses were accessed, and not other details such as names, physical addresses, passwords, social security numbers, credit card data, or other information.

“No content or any customer documents sent through DocuSign’s eSignature system was accessed; and DocuSign’s core eSignature service, envelopes, and customer documents and data remain secure,” DocuSign said in a post.

DocuSign claims more than 200 million users in 188 countries. It said on its website that 12 of the of the top 15 U.S. financial services companies and 12 of the top 15 U.S. insurance carriers use DocuSign.